Service Department Control Panel Help and Information E-Mail Manage E-Mail Accounts Add An E-Mail Account Remove An E-Mail Account Accessing Your E-mail On The Web E-Mail Login Accessing Your E-mail Using An E-mail Program Webmail Change Password Forgotten Password - Request a new password Control Panel Login MailScanner Configuration Set Message Rules on Outlook Express Set Message Rules on Outlook 2002/XP MailScanner Frequently Asked Questions Avoiding Spam Hiding Your E-mail Address From Spammers

Overview

You have the ability to add extra email accounts to your main account. The number of email accounts you have is controlled by your hosting package and is shown on the main screen of your Control Panel interface.

 

NOTE: If you need the ability to add more email accounts, you will need to contact us at 877-658-4631 to arrange for more e-mail accounts. 

 

Steps

1  To access the Mail Menu, click on "Manage Accounts" under the  icon on the main screen of your Control Panel interface.

2  Click on the words "Add An Account"  near the bottom of the screen.

3  Enter the name of the account, the account's password, and the account's quota (amount of disk space the account can use) in their respective blank fields. In the following picture, sample information has been inputted.

 

 

4  Click on the button labeled create to create the account.

 

NOTE: If the account was created successfully, the following will appear (except it will contain the information you provided in the blank fields rather than the information provided above):

 

Account Created

 

The e-mail account documentation@cpdocs.com with the login documentation+cpdocs.com and password test with a quota of 10 megs was successfully created.

 

 

Troubleshooting

Some email clients may not recognize non-standard characters for the account name. If the account is not being created, make sure that all fields contain information before clicking on create.