Violation of www.lets-ride.net's Acceptable Use Policies
may be considered grounds for immediate termination of services and no
refunds will be given.
1. Scope and Purpose
www.lets-ride.com, LLC (hereafter referred to as "Lets-Ride.Net")
provides services to view and use products, services, and other materials made
available over the Internet (Content). By its nature, the Internet is designed
to permit the expression of a wide variety of commercial and non-commercial
messages, as well as purchase and use products, services, and other items.
However, the Internet is not owned or controlled by any one entity. Lets-Ride.Net
can not, and does not, monitor or control any Content, including its customer's
Content. Use of the Internet, as a provider Content, or as a user of it,
requires a high level of individual judgment. By accessing the Internet, you
assume the risk that Content available through Lets-Ride.Net's services may be
inaccurate, offensive, illegal or otherwise unsuitable to your individual
tastes, and/or needs. Lets-Ride.Net can not, and will not, accept responsibility
for injury that results from this Content, even if that Content may be legally
actionable.
To balance the often competing issues that the nature of the Internet
creates, Lets-Ride.Net has created this Acceptable Use Policy (AUP). This AUP
governs the use of the services provided by Lets-Ride.Net, its customers,
visitors to Lets-Ride.Net's web sites, and visitors to customer's web sites (all
such collectively referred to as "End Users"). It is a part of each
customer's agreement with Lets-Ride.Net and is incorporated by this reference.
While this AUP is designed to facilitate open and free use of the Internet, and
balance issues presented by that use, Lets-Ride.Net may take actions based on
this AUP that in its sole opinion are in its best business interests, regardless
of whether the use itself is legal.
In particular, Lets-Ride.Net encourages prospective customers to carefully
review sections of this AUP covering E-Mail/SPAM, Intellectual Property
Violations, and Security. A thorough review of those sections, and the entire
AUP, may help avoid creating issues under it that will cause Lets-Ride.Net to
take action, up to, and including, termination of a customer's account.
Customers violate this AUP when they or End Users engage in activities
prohibited by it. It is a customer's responsibility and contractual obligation
to ensure that End Users comply with this AUP. Lets-Ride.Net expects that
customers will cooperate with it in the enforcement and administration of this
AUP. A customer's failure to do so is a violation of their contract.
2. Conduct
2.1 Lawful Use Lets-Ride.Net's services may be used for lawful purposes only.
Customers and End Users may not use Lets-Ride.Net's services to directly
facilitate the violation of any particular law or regulation. Use of Lets-Ride.Net's
services is governed by the laws of the United States, regardless of the
physical location of the Customer or End User.
2.2 Other Acceptable Use Policies When using Lets-Ride.Net to connect to
other systems, our customers must respect any acceptable use policies, terms of
service, terms and conditions or similar restrictions placed on their use by the
owners of those systems.
3. Accountability
Any use of a customer's account, server, or any other service provided by Lets-Ride.Net
will be considered use by the individual or entity set out in Lets-Ride.Net's
records as the owner, or principal contact. This individual or entity will be
held responsible for all contractual obligations including violations of this
AUP. The security of a customer's systems and account details are the
responsibility of the customer. The primary contact is considered the owner or
authorized user of all data using Lets-Ride.Net's services.
Lets-Ride.Net recommends that customers take steps to ensure that all use of
their account and/or server is authorized. This includes restricting physical
access to their computers and networks, logging their use, and ensuring that
their account details (especially passwords) are stored securely. Connecting a
computer to the Internet exposes it to millions of other computers. Lets-Ride.Net
recommends that customers ensure that their computer is secured against abuse
from the Internet. All security related responsibilities are those of the
customer unless otherwise agreed upon in writing. Computers are configured to
facilitate their operation in Lets-Ride.Net's network. This configuration may be
less secure than others. Customers are encouraged to review security protocols
and ensure that they have selected the security level fitting their needs. Lets-Ride.Net
makes no warranties regarding the security of its network.
The structure and nature of the Internet community changes often. Activities
that may at one time have been considered to be acceptable to the general
public, may, over time, become unacceptable. Lets-Ride.Net, customers, and End
Users do business in this unstable and unpredictable environment. Lets-Ride.Net
will attempt to give customers 30 days prior notice of a material change to this
AUP. Such a notice will be posted at here in our Acceptable Use Policy. However,
because of the nature of the Internet, Lets-Ride.Net reserves the right to
change this AUP without notice. Continued use of Lets-Ride.Net's services
constitutes acceptance of the most current version of the AUP.
It is the responsibility of the customer to notify Lets-Ride.Net of any
changes to their account or contact information. Lets-Ride.Net has no
responsibility for communications that are misdirected as a result of customer's
failure to provide Lets-Ride.Net with updated contact information.
4. Contacting Lets-Ride.Net regarding violation of this AUP
E-mail addresses used to contact Lets-Ride.Net are set out within this AUP.
Please note, that Lets-Ride.Net has created special addresses for certain types
of complaints. Complaints misdirected by an End User may not be responded to.
Complaints submitted to Lets-Ride.Net are not confidential and may be forwarded
to Lets-Ride.Net's customer or law enforcement, without notice. Lets-Ride.Net
does not recognize requests that complaints be kept confidential, and will not
honor those requests.
Complaints for which a particular e-mail or other contact address is not
specified in this AUP, should be sent to . Complainants should include as much detail as possible. Relevant E-mails or
Usenet postings (including all headers) and logs, together with references to
charters, acceptable use policies and other supporting evidence should all be
included when they are available. Some abuse complaints may not receive a reply
depending on the volume of abuse complaints about that particular issue.
Lets-Ride.Net recognizes that it is often expedient to request that Lets-Ride.Net
take action related to a customer or End User. However, Lets-Ride.Net is not
always in the best position to take action. The fact that a particular activity
is prohibited in this AUP does not obligate Lets-Ride.Net to take any specific
action.
5. Intellectual Property Rights
Customers warrant that their use of Lets-Ride.Net's services are authorized,
and that they are the lawful owner, or licensee of Content, placed on, or
accessed through those services.
5.1 Other Intellectual Property Infringement Customers, and End Users, may
not engage in activity that infringes or misappropriates the intellectual
property rights of others. This includes but is not limited to, trademarks,
service marks, trade secrets, software piracy and patents. Complaints about such
activity by customers or End Users may be directed to .
6. Certain Content Restrictions
Lets-Ride.Net does not knowingly host sites containing Pornography, Child Pornography,
Child Erotica or Bestiality. For the purposes of this AUP, Lets-Ride.Net does
not distinguish between Child Pornography, and Child Erotica, and both are
collectively referred to as Child Pornography. Customers and End Users are
prohibited from using Lets-Ride.Net's services to disseminate or access Pornography, Child
Pornography and Bestiality. Lets-Ride.Net is required by law to report the use
of its services to disseminate or display Child Pornography and Bestiality. Lets-Ride.Net
actively cooperates with law enforcement in their efforts to prosecute
violations of U.S. statutes restricting Child Pornography and Bestiality, and
will do so without informing customers or End Users.
Child Pornography and/or Bestiality complaints may be directed to .
Further information about child pornography may be found at www.ncmec.org
7. U.S. Export and Import Laws
Customers and End Users may not use Lets-Ride.Net's services to engage in a
violation of U.S. export and import control laws. Violation of these laws may
include selling products that may be legal to sell in the U.S., but illegal to
export; or legal to sell in one country, and illegal to sell in the U.S..
Customers may not use Lets-Ride.Net's services to provide services to End Users
with whom U.S. citizens may not do business.
More information about U.S. export laws may be found at http://www.export.gov/exportcontrols.html
8. Privacy
Customers and End Users should not assume that any information in Lets-Ride.Net's
possession is confidential or will not be disclosed.
Customers and End Users should not assume that they will receive notice of
subpoenas and requests for information related to their accounts.
9. IP Addresses
Lets-Ride.Net owns IP numbers and addresses assigned to customers. Lets-Ride.Net
may, in its sole discretion, change these numbers. These numbers may not be
transferred to another provider.
10. Subpoenas and Other Requests for Information
Law enforcement agencies who seek information about Lets-Ride.Net's
customers, and/or their use of Lets-Ride.Net's services, are required to submit
a subpoena, or other similar document, pursuant to which Lets-Ride.Net is
required by law to produce this information (Subpoena). Unless specifically
required by law and so clearly communicated to Lets-Ride.Net, the Subpoena will
be transmitted to Lets-Ride.Net's customer.
Civil demands for information, such as discovery requests and similar demands
(Civil Demands), must be part of a filed and pending litigation matter.
Responses to Civil Demands are at Lets-Ride.Net's discretion. Responses are
subject to a response fee of $250 per hour. Lets-Ride.Net does not honor
requests from civil litigants to limit or to pre-approve response expenses.
Civil litigants are encouraged to contact Lets-Ride.Net prior to serving Civil
Demands in order to minimize their expense.
Address for Subpoenas and Civil Demands:
www.lets-ride.com, LLC
13030 East Ohio Ave.
Aurora, Colorado 80012
USA
11. Security
11.1 Unauthorized Access Under no circumstances may Lets-Ride.Net's systems
be used to gain access or deny access to a system or attempt to gain or attempt
to deny access to a system without the permission of the system's owners (or
rightful users).
11.2 Denial of Service (DoS) A Denial of Service (DoS) attack is designed to
disproportionately consume the resources of a system in order to reduce its
ability to serve its function. Under no circumstances may Lets-Ride.Net's
systems be used in DoS attacks.
11.3 Probes and Scans
11.3.1 Definitions
Probe - A probe is a connection made to a computer in order
to determine if it has a security vulnerability (for example, testing a mail
relay to see if it allows third party relay). This also includes un-authorized
security testing of any system or network.
Port-Scan - A port scan is making multiple attempts to connect to a computer on
different ports in order to determine the services it provides.
Sweep - A sweep is a series of attempts to connect to multiple network
addresses in order to determine whether they are in-use, providing a specific
service or to map a network's topology.
Spoofing - Spoofing is faking the details of a connection in order to make it
appear to come from a different computer, organization or individual without
their permission.
11.3.2 Prohibition of Probes, Port-Scans, Sweeps and Spoofing Probes,
port-scans, sweeps and spoofing of systems without the express permission of the
owners of those systems is prohibited, and may be reported to law enforcement
agencies.
Lets-Ride.Net reserves the right to use probes, port-scans, sweeps and
spoofing on any system connected to the Lets-Ride.Net network in the course of
performing security assessments and threat management.
11.3.3 Virus/Worm/Trojan Infections and Distribution Virus infections are the
responsibility of the customer and must be rectified as soon as possible. Lets-Ride.Net
reserves the right to disconnect an infected customer if damage to other servers
or third parties cannot be avoided otherwise. Notification will be sent if a
disconnection is necessary, but there may be no delay between notification and
disconnection.
12. E-Mail
12.1 E-mail/Spam
Generally The Internet is a robust source for communication between
individuals and entities. Lets-Ride.Net supports the use of E-mail for
legitimate communications in a manner that is generally accepted. The use of
E-mail for unsolicited bulk E-mails is not generally accepted. The use of Lets-Ride.Net's
services to transmit this type of E-mail is specifically prohibited by this AUP.
While differences of opinion may exist on what type of E-mail communication
constitutes unsolicited bulk E-mail, or SPAM, Lets-Ride.Net's customers and End
Users are required to abide by the definitions and restrictions in this AUP,
regardless of whether a particular type of E-mail communication is permissible
by law or other regulation.
12.1.1 Definitions Bulk (or Broadcast) E-mail Bulk E-mail is sending of
substantively similar E-mails to more than 20 E-mail addresses.
Commercial E-mail Commercial E-mail is any E-mail message, the primary
purpose of which, is the commercial advertisement or promotion of a commercial
product or service, including Content on a web site, which is operated for a
commercial purpose, or which has as its primary goal, a commercial purpose.
12.1.2 Lets-Ride.Net's services may not be used to send UBE and UCE (a.k.a.
spam) Lets-Ride.Net's systems may not be used to send Unsolicited Bulk E-mails
(UBE) or Unsolicited Commercial E-mails (UCE). Customers or others acting on
their behalf may not send UBE or UCE promoting or advertising domain names, URIs
or E-mail addresses hosted by Lets-Ride.Net.
12.1.3 Other Commercial Announcements Neither customers nor End Users may
post any commercial advertisement on any public bulletin board system or web
site unless it is expressly allowed on that system or web site. Complaints will
be handled the in the same manner as UBE and UCE complaints.
12.1.4 Bulk Mailing - Sending Bulk (or
Broadcast) E-mail through or from any Lets-Ride.Net owned server, that is
not expressly designed to handle mailing lists, is strictly prohibited. This
specifically includes but is not limited to Lets-Ride.Net web servers
running any operating system or combination of server software. Violations of
this policy may lead to sanctions permanently or temporarily inhibiting the
ability to send any mail from those servers or total account termination at Lets-Ride.Net's
sole discretion.
12.2 Mail Bombing - Mail Bombing is sending more than 10 substantively similar
E-mails to the same recipient in any 24-hour period. Lets-Ride.Net's systems may
not be used to engage in Mail Bombing.
12.3 Urban Legends - Urban Legends, or chain e-mail, is e-mail that is designed
to be passed from one person to another. End Users are prohibited to start or
pass on e-mail that is designed to be passed from person to person on the
internet.
12.4 E-mail limitations - E-mail sent from your domain is limited to
500 e-mails per hour. All sub-domains or parked domains are considered to be
part of the main domain and does not allow for additional e-mail. This limit may
be exceeded to allow for e-mail lists only under certain condition. (1) Website
owner must obtain permission from Lets-Ride.net to do so. (2) the list must be
verifiable as being a "double opt in" list. (3) The sender must use
software designed to send the messages in a manner that does not create an
excessive load on any part of the server. (4) The sender accepts the fact that
the transmissions will be terminated should an undue load occur even it the load
is created in a method totally unrelated to the messages being sent.
13. Usenet
Usenet is a distributed hierarchy of publicly accessible forums primarily
defined by RFC1036.
13.1 Usenet Spam
13.1.1 Definitions Cross-Posting Cross posting is posting a single Usenet
message that is marked as appearing in multiple newsgroups.
Multi-Posting Multi-posting is repeatedly posting identical or substantively
similar messages. Multi-posting is considered bad because each copy of a
multi-posting must be separately distributed across Usenet, whereas a
cross-posted message need only be transferred once (even though it appears in
multiple newsgroups).
Briedbart Index In order to quantify how bad a multi-posted or cross-posted
message is the Briedbart index is used. If during any 45 day period, a series of
substantively similar messages are posted, the first cross-posted to n1 groups,
the second to n2 groups, the third to n3 groups, etc. The Briedbart index of
that series of postings is calculated as the sum of the square roots of n1, n2,
n3, etc.
Excessive Multi-Posting (EMP) Any series of substantively similar postings
with a Briedbart index greater than 20 constitutes Excessive Multi-Posting (EMP).
13.1.2 Prohibition of EMP Lets-Ride.Net's systems may not be used for EMP.
Customers or others acting on their behalf may not engage in EMP promoting or
advertising domain names, URIs or E-mail addresses hosted by Lets-Ride.Net.
13.2 Off-Topic Posts
13.2.1 Definitions
Charter Many newsgroups have charters which place restrictions on what
messages may be posted to them. Charters can be searched for here: http://www.faqs.org/faqs/faqsearch.html.
Off-topic Where a charter exists for a newsgroup, a message posted to it
which violates that charter is off-topic.
13.2.2 Prohibition of Off-Topic Posts Lets-Ride.Net's systems may not be used
to post off-topic messages. Customers or others acting on their behalf may not
post off-topic messages promoting or advertising domain names, URIs or E-mail
addresses hosted by us is also prohibited.
14. Prohibited Services & Protocols
14.1 IRC IRC related programs, including, but not limited to, clients, bots,
and servers, may not be run using Lets-Ride.Net's services. No connections to
IRC or IRC-like servers or hosts may be made from Lets-Ride.Net's services.
14.2 Multicast Customers may not make use of the multicast protocol unless
they have a written and signed exemption to this rule from Lets-Ride.Net.
Customers using the multicast protocol without prior written authorization will
be billed up to $500 per hour that multicast is used.
14.3 Open Proxies Customers may not make use of proxy servers that are not
protected by a username and/or password or restricted to specific IP addresses
to make indirect network connections to other network services. This includes,
but is not limited to, SOCKS proxies, Web proxies, Network address translation
(NAT) proxies, Web-based proxy servers and open SMTP relays.
15. Consequences
Lets-Ride.Net expressly reserves the right to suspend or terminate, without
notice, all services for any customer who violates our terms and conditions. The
sub-sections in this section are only presented as a guide to how complaints are
normally handled. Complaints about any violation or unacceptable activity may
lead to suspension or termination of any service or services offered by Lets-Ride.Net.
No refunds are provided for services terminated because of any violations of
this AUP.
If practical, we will contact the customer (either by telephone or E-mail)
before any action is taken. Where Lets-Ride.Net believes that that the violation
was accidental or will not be repeated, Lets-Ride.Net may, at its discretion,
choose to re-enable services. In these circumstances Lets-Ride.Net may also
place restrictions or further conditions on the customers use of Lets-Ride.Net's
systems, require a formal undertaking from them regarding their future conduct
or require payment to cover costs incurred by Lets-Ride.Net in dealing with the
abuse incident.
In certain circumstances, Lets-Ride.Net may suspend a customer's services in
the interests of preventing further abuse while Lets-Ride.Net investigates.
15.1 Consequences of UBE and UCE Complaints UBE and UCE are a total violation
of a customer's contract, and will be dealt with firmly by Lets-Ride.Net. Since
it is true that complaints do come in about UBE or UCE and the complainant is
actually a valid subscriber there is an allowance as follows: The responsibility
lies on the customer to make sure their mailing lists are kept up to date and
clean of all non-subscribers. Even responded to warnings under section 15.1.1
below will count against the total for subsequent sections following 15.1.1.
15.1.1 Two or More Complaints in One 24 Hour Period If UBE or UCE generates
two or more complaints in one 24-hour period the customer will be notified of
those complaints with copies of the reported E-mails. This one chance will be
given to cease this activity, secure the system from relaying/abuse, or
unsubscribe those who filed the complaints.
15.1.2 Five or More Complaints in Three Consecutive 24 Hour Periods If UBE or
UCE generates five or more complaints in three 24-hour periods service will be
suspended for ten days. The customer will be notified of those complaints with
copies of the reported E-mails. It will be the responsibility of the customer to
request reconnection when the ten day suspension period has expired. A
reconnection fee, equivalent to the a normal account/service set-up fee, will
apply.
15.1.3 Eight or More Complaints in Five Consecutive 24 Hour Periods If UBE or
UCE generates eight or more complaints in five consecutive 24-hour periods the
account will be terminated immediately. Notification will be sent after services
are terminated.
15.1.4 Complaints Regarding Open Relays or Open Proxies If UBE or UCE
complaints indicate an open relay or open proxy or Lets-Ride.Net discovers an
open relay or open proxy through the course of business the customer will be
notified after services are suspended. Restoration of service will require
written acknowledgement of the reason for suspension and either:
1) An indication that the security issue will be remedied including how this
will be achieved; or 2) The customer pays Lets-Ride.Net to remedy the security
issue on the customer's behalf.
15.1.5 If Any Portion of Our Network is Blocked or 'Blacklisted' by a Third
Party If any services consumed by a customer, or that customer's subscribers, is
found to be the cause for any part of Lets-Ride.Net's network being blocked or
'blacklisted' by any third party in any way, Lets-Ride.Net reserves the right to
terminate some or all services offered by Lets-Ride.Net without notice. It is
the responsibility of all customers to be sure they and their subscribers are
not abusing our network and causing service problems for other Lets-Ride.Net
customers.
If you have questions, or would like to contact us about web hosting, web
design, or for any other reason please call us, toll free, at 1-877-658-4631